Letter from the CEO

January 20, 2007

Welcome to FairPoint

Thank you for your interest in FairPoint Communications! Whether you are a current or a prospective customer with a question about the services we provide or someone interested in learning more about what it is like to work for a great company, I hope you find our website to be informative and easy to navigate.

Through this forum, we intend to keep you all up to date on the latest information regarding our agreement with Verizon to merge their landlines and related businesses in Maine, New Hampshire and Vermont into ours. So, please check back often.

We believe the benefits of this transaction with Verizon are clear, and that customers in all three states will benefit from expanded access to broadband, our focus on providing locally managed service, our emphasis on providing an exceptional customer experience, and our investment in the region. We are committed to maintaining every current job, and hiring approximately 600 new positions throughout the three states.

This transaction will also create a solid capital position for our company to serve our customers. A strong balance sheet, coupled with improved access to financial markets, will provide significant financial flexibility for ongoing capital investment, the introduction of innovative services, and potential future growth in services for the region.

As we continue to introduce ourselves to the people of Northern New England, we look forward to an ongoing dialog. Our Frequently Asked Questions page provides commonly requested information and will continue to be updated. If you cannot find the answer to your particular question or would like to make a general comment, please get in touch with us at questions@fairpoint.com.

On behalf of the entire FairPoint team, I want to thank you again for your interest in our company. We look forward to working with you to strengthen communities through communications!

Sincerely,
Gene Johnson
CEO